GSTN New facility to verify document Reference Number (RFN) on offline communications

GSTN has made a new facility to verify document Reference Number (RFN) of communications issued by State GST authorities

Presently, the GST portal generates various notices/ orders etc. which are communicated to the taxpayer. Most such documents have a system-generated unique identifier DIN (Document Identification Number)/ RFN (Reference Number).

These documents are traceable in the GST portal, mostly on the taxpayer’s dashboard. GSTN is developing a facility to verify such documents through auto-generated RFN. However, at the same time there are various offline communications which are being sent by GST offices to taxpayers. 

In order to enable the taxpayers to verify the authencity of an offline communication (i.e. one which is not system-generated) and sent by the State GST tax officer, a new facility for Reference Number (RFN) generation by State tax officer and verification by taxpayer has been provided.

Under this feature, the State Tax office can generate a RFN for the physically generated correspondence sent to the taxpayer, which can be validated by the taxpayer (both pre-login and post-login). The facility to verify RFN of System-generated documents, once deployed, shall also be available in a seamless manner using the same link.

The Reference Number mentioned on the offline communications sent by State GST officers can be verified by navigation to Services > User Services > Verify RFN option and by providing the RFN to be verified.

In case the RFN is of an offline communication generated by the State GST officer, the details with the valid RFN will be displayed. The limited details will be provided pre-login also for verification, while greater details will be provided when the taxpayer logs in and verifies RFN mentioned on an offline communication issued to him/ her.

This facility is for offline correspondence issued by State GST authorities. For documents issued by Central GST officers, CBIC DIN facility may be used.