Resolve glitches in e-filing portal by 15.09.2021 – Finance Minister to Infosys

Resolve glitches in e-filing portal by 15.09.2021 – Finance Minister told Infosys. Finance Ministry had a meeting with Infosys on glitches in e-filing portal of Income Tax Department

Resolve glitches in e-filing portal by 15.09.2021 – this is reported to be demanded by Finance Minister from Infosys

Yesterday the official twitter handle of Income Tax Department had stated that Ministry of Finance has summoned Salil Parekh, MD & CEO of Infosys to explain as to why even after 2.5 months since launch of new e-filing portal, glitches in the portal have not been resolved.

The ITD acknowledged that since 21/08/2021 the portal itself was not available.

Today, Union Minister for Finance & Corporate Affairs Smt. Nirmala Sitharaman met with Mr. Salil Parekh, MD & CEO, Infosys as scheduled to convey the deep disappointment and concerns of the Government and the taxpayers about the continuing glitches in the e-filing portal of the Income Tax Department even after two and half months since its launch, which was also delayed.

Smt. Sitharaman sought an explanation from Infosys for the repeated issues faced by taxpayers.

According to the Press Release issued, the Ministry of Finance emphasised that there is a need for putting in more resources and efforts on the part of Infosys so that the much delayed delivery of agreed services is ensured.  Mr. Parekh was also sensitised on the difficulties that the taxpayers were facing and the problems that are arising on account of the delays in the functioning of the portal.

It is reported that the Finance Minister has demanded that the issues faced by taxpayers on current functionalities of the portal should be resolved by the team by 15th September, 2021 so that taxpayers and professionals can work seamlessly on the portal.

It was explained on behalf of the Infosys that team of experts is doing everything to ensure the smooth functioning of the portal. Further, Mr. Parekh said that over 750 team members are working on this project and Mr. Pravin Rao COO of Infosys, is personally overseeing this project. Mr. Parekh also assured that Infosys is working expeditiously to ensure a glitch-free experience to the taxpayers on the portal.

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