Self Help Portal for GST related issues launched. Email Helpdesk discontinued
After providing facility to lodge Online GST grievance on GST Portal. a new Self Help Portal for GST related issues helpdesk email discontinued. Now for lodging complaints, in place of email, the portal should be used.
The portal shall become love on 22nd January, 2018
1. The user is required to describe the type of issue or concern first
2. If the issue/concern described by the user is already found in the data base, The link to a help material in the form of FAQ is displayed. User is given an option to view the FAQ or log the issue.
3. When the user decides to log the issue, he/she is required to describe the details of the technical issues by selecting the appropriate category and sub categories as under:
Categories | Sub-categories |
Domain Clarification |
|
E-way Bill |
|
Enrolment |
|
GSP |
|
Offline Utility |
|
Payment |
|
Registration |
|
Registration Data Input |
|
Returns |
|
Taxpayer Login |
|
After selecting the applicable categories and sub-categories, the following information is required to be given
GSTIN/ARN/TRN or Permanent Account Number (PAN)
First Name
Last Name
Mobile Number
Email Address
Issue Description (in 500 words)
User can also attach files in PNG, JPG, JPEG, and PDF formats. The allowed size limit for attachments is 5 MB for all attachments.
----------- Similar Posts: -----------Order passed u/s 74 of UPGST Act quashed as opportunity of hearing not granted In a recent judgment and order…
ITAT set aside Penalty u/s 271B as Tax Audit Report was not filed due to strained relationship with CA In…
Unless request made, personal / oral hearing not mandatory and faceless assessment would be concluded without an oral hearing –…
Mere technical mistake made by assessee while filing up return cannot be a ground of disallowing the claim when such…
Denial of Capital gain deduction u/s 54B for agricultural land purchased in the name of wife Supreme Court stays High…
CIT(A) was justified in considering surrounding circumstances, the normal human conduct of a prudent investor, the probabilities to judge creditworthiness…