Self Help Portal for GST related issues launched. Email Helpdesk discontinued
After providing facility to lodge Online GST grievance on GST Portal. a new Self Help Portal for GST related issues helpdesk email discontinued. Now for lodging complaints, in place of email, the portal should be used.
The portal shall become love on 22nd January, 2018
Steps for using the new GST Self Help Portal
1. The user is required to describe the type of issue or concern first
2. If the issue/concern described by the user is already found in the data base, The link to a help material in the form of FAQ is displayed. User is given an option to view the FAQ or log the issue.
3. When the user decides to log the issue, he/she is required to describe the details of the technical issues by selecting the appropriate category and sub categories as under:
|Registration Data Input||
After selecting the applicable categories and sub-categories, the following information is required to be given
GSTIN/ARN/TRN or Permanent Account Number (PAN)
Issue Description (in 500 words)
User can also attach files in PNG, JPG, JPEG, and PDF formats. The allowed size limit for attachments is 5 MB for all attachments.----------- Similar Posts: -----------