DGFT

DGFT starts COVID-19 Helpdesk for International Trade related Issues

 
DGFT starts COVID-19 Helpdesk for International Trade related Issues
 
Government of India
Ministry of Commerce and Industry
Department of Commerce
Directorate General of Foreign Trade
 
Dated: 26.04.2021
 
Udyog Bhawan, New Delhi

Trade Notice No. 02/2021-2022

To,
All Exporters/Members of Trade
All Export Promotion Councils/Commodity Boards
 

Subject: Operationalisation of DGFT ‘COVID-19 Helpdesk’ for International Trade related Issues’

The Department of Commerce, Government of India and DGFT have undertaken to monitor the status of export and imports and difficulties being faced by trade stakeholders in view of the surge of COVID-19 cases. DGFT has accordingly operationalised a ‘COVID-19 Helpdesk’ to support and seek suitable resolutions to issues arising in respect of International Trade.
 
2. This ‘COVID-19 Helpdesk’ would look into issues relating to Department of Commerce/DGFT, Import and Export Licensing Issues, Customs clearance delays and complexities arising thereon, Import/Export documentation issues, Banking matters etc. Helpdesk would also collect and collate trade related issues concerning other Ministries/Departments/Agencies of Central Government and State Governments and will co-ordinate to seek their support and provide possible resolution(s).
 
3. EXIM community may submit information on the DGFT website and submit information relating to their issues on which support is required using the following steps—
 
i. Navigate to the DGFT Website (https://dgft.gov.in)  > Services > DGFT Helpdesk Service
 
ii. ‘Create New Request’ and select the Category as ‘Covid-19′
 
iii. Select the suitable sub-category, enter the other relevant details and submit.
 
Alternatively, you may send your issues to email id: dgftedi@nic.in with the subject header: Covid-19 Helpdesk or call at Toll Free No 1800-111-550
 
4. The status of resolutions and feedback may be tracked using the Status tracker under the DGFT Helpdesk Services. Email and SMS would also be sent as and when the status of these tickets are updated. Trade Community is requested to kindly make use of the given facilities suitably.This issues with the approval of the competent authority.
 
(Md. Moin Afaque)
Deputy Director General of Foreign Trade
(Issued from File No. 01/02/08/AM22/EG&TF)
 
Share
Leave a Comment

Recent Posts

  • ICAI

Empanelment of ICAI Exam observer for January 2027 Examinations. Last date: 20.11.2026

Empanelment to act as ICAI exam observers for January 2027 CA Examination. Last date to apply is 20.11.2026 Empanelment of…

9 hours ago
  • GST

No arrest under GST- Major decision of 57th Meeting of GST Council held on 8th October 2026

No arrest under GST- Major decision taken in 57th Meeting of the GST Council on 8th October 2026 PRESS RELEASE…

2 days ago
  • Income Tax

Later SC ruling cannot render an act done in compliance of a court order a statutory default

A subsequent Apex Court ruling on the substantive issue cannot retrospectively make an act done in compliance of a binding…

3 days ago
  • Income Tax

Interest payment on mobilisation advance to NHAI not liable to TDS u/s 194A

Interest payment on mobilisation advance to NHAI not liable for deduction of tax at source u/s 194A - ITAT Interest…

3 days ago
  • Income Tax

Typographical error in turnover accepted during assessment not a mistake apparent from record

Typographical error in turnover declared in ITR was not as a mistake apparent from the record u/s 154 when AO…

5 days ago
  • Income Tax

Plea that assessee was not aware of order cannot be brushed aside in absence of proof of service

Ground taken by assessee that he was not aware of the order cannot be brushed aside so lightly in absence…

5 days ago