Maximising revenue collection top priority of CBDT chairman. Delivering quality tax payer services, promoting digital tax administration among 7 priorities

Maximising revenue collection top priority of CBDT chairman. Delivering quality tax payer services, promoting digital tax administration among top 7 priorities.

Shri Sushil Chandra newly appointed CBDT chairman has listed out his various priorities for the coming months. In a letter addressed to all officers/officials of the Income Tax Departments he has termed them as “collective priorities” based on the guiding principle of facilitating honest tax payers while focusing upon effective enforcemet in a fair, transparent and objective manner.

For achieving the declared priorities, the CBDT Chairman has sought constructive and specific suggestions in this regard from the ITD officials within 15 daysfor due consideration by the Board while firming up the specific roadmap.

The priorities listed out by the Chairman, CBDT are as under:

1. Maximising revenue collection : Every possible step needs to be taken for not only achieving the budget collection targets but also exceeding the same.

2. Delivering quality tax  payer services: Senior officers in the field  must ensure delivery  of quality tax  payer While ensuring quick grievance redressal, we must analyse the most common reasons for grievances and take effective steps to prevent the same. All CPGRAMS grievances must be disposed of within the time prescribed.

3. Promoting digital tax administration and transparency: We have to ensure time-bound roll out of all the modules of ITBA , train the users at the ground and make it fully operational within next 6 months. I will share the road-map for implementation  of other on-going projects, shortly.

4. Widening of tax base: Dedicated efforts must be made for widening of tax. The information available from System Directorate, particularly the non-PAN information, must be prioritised and taken to its logical conclusion in a time bound manner.

5. Expediting dispute resolution & prevention: Disposal of appeals by CIT(A) needs to be expedited & due attention paid to appeals etc pending at other It is equally important to take steps to prevent avoidable disputes. CBDT would proactively issue required clarifications on the issues flagged to it.

6. Taking effective enforcement actions: Field formation  must ensure that  intrusive actions are based upon credible information of large scale tax evasion, keeping in view most effective utilisation of available resources. The officers and officials engaged in such actions must demonstrate objective, honest & fair conduct. They need to respect valuable rights of the tax payers while firmly discharging their duties, without fear.

7. Providing enablers: We shall make all out efforts to ensure availability of requisite human and physical infrastructure to achieve the I will review the position of pending HR and other infrastructure issues and come back to you with a specific road map, shortly. Senior officers in the field formation must endeavour to address genuine hardships and grievances of the staff members.