RBI Norms for Protecting Customers. Charter of Customer Rights for broad, principles and five’ basic rights for bank customers
May 6, 2016
RBI
RBI Norms for Protecting Customers Finance Ministry Press Release dated 06-05-2016 Reserve Bank of India (RBI) has released a Charter of Customer Rights, which enshrines broad, overarching principles for protection of bank customers and enunciates the ‘five’ basic rights for bank customers, that is, (i) Right to Fair …